Our Purpose
We believe in the power of personal connections.
Our purpose is to ensure people connect in the moments that matter.
In 2014, we committed to explicitly defining a formal statement of purpose. As we thought about what truly drives our purpose, we considered that technology has engendered many new and different ways that people can connect, virtually. But that’s just never the same experience as being there, live and in person. Whether visiting a special place, being with loved ones, or sealing an important deal, there are a myriad of reasons why people travel. This is why travel continues to be essential to the human experience. So, if an interaction is important, people travel — in order to make that personal connection. And when they do, they’re going to need a car.
Our Vision
We will be a leader in the vehicle rental industry by focusing on customers, our people, growth, innovation and efficiency. All of these elements will drive bottom line success and show that Avis and Budget are stronger together than they could be alone.
Our Mission
We will provide the leadership and support necessary to sustain long-term growth and customer satisfaction for our world-class brands. We will passionately promote quality and service at all levels while enhancing each brand’s competitive advantage.
Our Values
We consider being a values-driven organization to be one of the core strengths of our Company. By adhering to these core values at all times, Avis Budget Group employees strive every day to achieve our Vision to be a leader in the vehicle rental industry.
- Commitment: We are committed to providing value to our corporate clients and individual customers and to those colleagues who rely on us for leadership or support. We are knowledgeable and passionate about what makes each of our brands unique and powerful, and we are committed to finding innovative ways to fuel their growth. We create value for all segments of the rental car market by faithfully focusing on service excellence and quality.
- Integrity: We display integrity at all times in the business decisions we make and the manner in which we conduct our professional relationships. We support that sense of doing what’s right through a culture of open communications and a spirit of teamwork. We also value the role that diversity among our employees, suppliers and partners plays in our success.
- Responsibility: We take seriously our responsibilities as a corporate citizen, always aware of how our actions can benefit the community and sensitive to the needs of the environment. We make decisions at all times understanding our responsibility for enhancing profitability and serving the interests of our shareholders. As a service company whose success is rooted in the satisfaction and performance of our people, we take responsibility for furthering the professional development of our employees at every level of the organization.