Shareholders
We aim to deliver long-term profitable growth to our
shareholders. We follow the highest standards of corporate
governance. We communicate with our shareholders on a timely, clear
and fair basis and welcome their feedback at all times.
Customers
We aim to make Avis and Budget the first choice for our
target customers for each brand by providing consistently high
standards of service and operating in a fair and straightforward
manner. We work with pace and focus to meet their needs and when we
promise them something, we go the extra mile to deliver our
promise.
Employees
We seek to make Avis Europe a great place to work by fostering
a strong team spirit within which personal initiative can flourish.
We have an open, informal working environment in which all
employees are encouraged to improve their skills and progress
within the company. To this end, we give priority to internal
qualified candidates for all vacancies both domestically and
internationally. We operate non-discriminatory policies in relation
to recruitment, development, advancement and compensation.
Suppliers
We work with integrity and professionalism with all of our
suppliers. We pay them promptly on agreed terms. We seek to develop
strategic alliances and partnerships with organisations which share
a mutual respect of the customer, a commitment to quality and
innovation and a desire to maximise the reputation and value of the
brand.
Environment
We recognise that our services have impacts on the environment
and we seek to minimise these through adopting best practice and
innovation. We will seek to reduce our greenhouse gas emissions by
having an efficient rental fleet, improving energy efficiency in
our offices and rental stations and by offsetting carbon emissions
through long-term forestry and technology offset programmes. We
provide advice to customers on fuel-efficient driving and
increasingly give them the opportunity to offset the CO2 emissions
from their rentals.
Community
We aim to make a positive contribution to the communities in
which we operate. Community investment decisions are taken locally,
but the principle areas in which we make contributions are road
safety, the provision of vehicles for community purposes and the
mitigation of our environmental impacts through tree-planting. We
encourage our staff to participate in charitable fundraising
activities.
Society
We keep to the letter and spirit of the laws and regulatory
frameworks in all of the countries in which we operate. We strictly
oppose any bribery, corruption or the concealment of conflict of
interest. Overall we strive to be a good corporate citizen.